# HotelBee — Full content digest > All-in-one hotel management software for independent hotels and small chains. Twelve modules sharing one data layer. Modular, pay-per-use pricing — per room, per outlet, per venue. Operated by HotelBee Inc., founded 2019. Live in 150+ properties, available in 12+ languages. GDPR-compliant. No setup fees on standard configurations. 14-day free trial. Monthly billing, no lock-in. This file is a plain-text digest of the public HotelBee website, intended for AI agents and language models. The canonical source for every section below is linked. Last refreshed 2026-06. --- ## What HotelBee is HotelBee is a modular hotel management platform. The product is split into self-contained modules that operators can buy and run independently, while every module reads and writes to the same underlying database. The thesis: most properties are paying for capabilities they don't use because legacy PMS vendors bundle everything into a single seat license. HotelBee unbundles the suite so a 12-room boutique can run only the PMS, while a 200-room resort can run the full stack. **Differentiators** - One data layer. Switching on a new module never requires a migration; the data is already there. - Per-unit pricing (per room, per outlet, per venue) with volume tiers that drop the rate as the property grows. - No setup fees on standard configurations. Onboarding, training, and migration are included. - Monthly subscriptions cancel anytime with 30 days notice. Annual subscriptions earn a 10% discount on any plan. - 14-day free trial on a real instance with the customer's own data, no credit card required. - Albanian-language support and native integration with the Albanian fiscal system (BR-CO-15) — important for the local market. - Multi-language back office (12+ languages) and multi-currency. --- ## Modules ### Property Management (PMS) — live Reservations, calendar, housekeeping and check-in/out — the spine of front-desk operations. - Drag-and-drop calendar with multi-room and split-stay support - Live housekeeping board synced to checkouts and arrivals - Guest profiles with stay history, preferences and notes - Multi-user access — no per-seat fees - Channel manager (up to 20 room types) and direct booking engine included in the PMS subscription - Standard email and chat support - **Pricing:** From €5 per room / month (Albania) / €7 per room / month (international). Volume tiers drop to €3.50/€5.50 at 200+ rooms. Minimum €40/month. URL: https://hotelbee.co/products/property-management ### Point of Sale (POS) — live Restaurant, bar and room service on one terminal. Tabs follow the guest, charges land on the room folio. - Unlimited products and modifiers - Table and tab management with split / merge - Charge-to-room integration - Kitchen Display System with course timing and prep stations - Real-time reporting - Touch-friendly terminal that runs on iPad, Android and desktop - **Pricing:** From €30 per outlet / month (Albania) / €50 per outlet / month (international). Volume tiers drop to €20/€40 at 15+ outlets. URL: https://hotelbee.co/products/point-of-sale ### Channel Manager — live Live two-way sync with 100+ OTAs. One inventory, every channel updated within seconds. - Native two-way connection to Booking.com, Expedia, Airbnb, Tripadvisor, Hotelbeds, Agoda, HRS, Vrbo - Rate parity controls and pooled inventory - Zero overbookings (rate-limited push at the API level) - Up to 20 room types included with the PMS; €2 (AL) / €4 (INT) per extra room type / month - Optional Channel Manager Messaging add-on at €15/month per region - URL: https://hotelbee.co/products/channel-manager ### Booking Engine — live Commission-free direct bookings on the hotel's own website. - Mobile-first, multilingual, embeddable - Promo codes and packages - Brandable theme matching the hotel website - No per-booking fees, no commissions - URL: https://hotelbee.co/products/booking-engine ### Guest Portal & Upselling — live Online check-in, digital ordering and pre-arrival messages. Every touchpoint a chance to delight and earn. - Online check-in / checkout - Guest portal — view reservation, add services - Digital ordering menu - Pre-arrival communication (email, WhatsApp, SMS) - **Pricing:** Flat €20 / month (Albania) / €30 / month (international). URL: https://hotelbee.co/products/guest-experience ### Events & Banquet (Experiences) — live Quote, plan and run weddings, conferences and banquets. Function sheets, BEOs, group billing. - Venue management (3 venues included) - Event scheduling and calendar - Menu creation and invoicing - Optional Subscriptions module for gym/spa membership management (€20/€30 per month) - Optional Unlimited Services upgrade (€15/€20 per month) removes the 20-service cap - **Pricing:** Base €20 / month (AL) / €30 / month (INT) with 3 venues; €10 (AL) / €15 (INT) per extra venue. URL: https://hotelbee.co/products/event-banquet ### Inventory Control — live Recipes, ingredients, multi-store stock and waste tracking — F&B costs always in check. - Recipe and cost cards - Multi-store stock with transfers - Waste and variance reports - URL: https://hotelbee.co/products/inventory-control ### Online Menu — live QR-code digital menus that guests order from — no app install, updated in real time. - QR ordering at table - Multi-language menus - Live availability driven by inventory - URL: https://hotelbee.co/products/online-menu ### Wellness & Gym — live Spa bookings, class schedules, member access and trainer rosters in one tidy view. - Class and treatment scheduling - Member access control - Trainer rosters - URL: https://hotelbee.co/products/wellness-gym ### Advanced Reporting — live Live KPIs, occupancy, revenue and segment dashboards. - Live revenue dashboards (ADR, RevPAR, occupancy) - Segment and channel mix - Exportable reports (CSV, PDF) - URL: https://hotelbee.co/features/advanced-reporting ### Accounting & Reporting — live Hotel accounting wired into the folio so revenue, expenses and dashboards share one source of truth. - Chart of accounts, journal entries, AP/AR - Bank reconciliation - P&L by property and segment - Multi-property, multi-currency - URL: https://hotelbee.co/products/accounting ### HotelBee Payments — live Integrated payment processing built for hospitality and the Balkan market. - Card-not-present, in-person and recurring transactions - 3.5% per transaction, no monthly fee - Pre-authorisations and deposits - Auto-reconciliation against the PMS folio - URL: https://hotelbee.co/products/payments ### Bee AI — upcoming Intelligent automation for guest communication, revenue management and operations. - **Basic** (€35 / month): 2 agents — chat automation, basic task handling - **Pro** (€50 / month): 3–5 agents — revenue, upselling, advanced automation - **Enterprise** (custom): unlimited agents and custom workflows - URL: https://hotelbee.co/products/bee-ai --- ## Guest Wallet & Loyalty A cashless guest-credit system shared by the PMS and POS. It runs on one wallet ledger — credit a guest buys and credit they earn live in the same balance, spendable from a single QR code at any outlet that accepts it. ### Guest Wallet — live Every guest gets a digital wallet behind a unique QR code (emailable, and reissuable in one click if lost). Works for walk-ins (just a name/phone, with a short default expiry) or registered guests (one persistent wallet per profile, carried across stays). - Guests buy credit — sold and fiscalized as a configured POS product, paid by cash, card or bank — or are granted credit (comps, prizes, goodwill); every movement is recorded in a dated ledger - Redeemed at the POS: staff pick the Wallet tender and scan the guest QR, then the bill closes against the live balance. The scan is enforced server-side, so a balance cannot be spent without the code present - Configurable per property: which POS points accept wallet credit, minimum redemption amount, maximum percentage of an order wallet credit can cover, folio redemption, and wallet currency - Separate expiry windows (in days) for bought, earned and walk-in credit — blank means never expires; credit is always spent soonest-to-expire first, with a nightly sweep retiring lapsed credit - Automatic email to the guest with the new balance after every top-up and every spend - Optional post-payment tipping: when a guest pays a check from the wallet and has credit left, the confirmation email invites them to add a tip for the staff who served them, drawn from the remaining balance and recorded against the order and the waiter (single-use link, valid 48 hours, capped at the bill and the balance) - URL: https://hotelbee.co/features/guest-wallet ### Loyalty Points — live A loyalty program where rewards are spendable wallet credit, not an abstract points unit — no conversion rates and no redemption catalogue to maintain. - Earn a configurable percentage of every paid POS check, scopable to specific POS points and products - Earn a fixed credit value per room-night, scopable to specific room types - Earning is idempotent: editing an order never double-credits, and a voided check or shortened stay reverses the matching credit automatically - Earned credit lands in the same guest wallet and spends like bought credit; visible in a guest loyalty report and in wallet-redeemed revenue lines - URL: https://hotelbee.co/features/loyalty-points --- ## Add-ons & professional services ### Albanian Fiscalization Required for hotels operating in Albania. Native BR-CO-15 integration with the tax authority — every receipt signed and submitted in real time. - BR-CO-15 integration - Automated invoice submission - Tax authority compliance - Fiscal number management - Legal invoice generation - **Pricing:** €130 per fiscal NUIS / year. ### Website Hosting & Maintenance Hosting, SSL and ongoing maintenance for the HotelBee-built website that drives direct bookings. - Hosting on HotelBee infrastructure - SSL certificate - Booking engine integration - Ongoing security updates - **Pricing:** From €10 / month with active PMS (Standard plan). €25 / month for Premium plan with priority support. ### Professional services (one-time) - Standard Website (1 language): €500 one-time + €10/mo with PMS - Additional Language: €150 / language one-time - Advanced / Custom Website: €600+ one-time + €25/mo - Technical SEO Optimization: €150 one-time - Custom Development: custom quote --- ## Worked pricing examples ### Small Boutique Hotel (Albania, 12 rooms, 1 restaurant) - PMS: 12 rooms × €5.00 = €60 - POS: 1 outlet × €30 = €30 - Fiscalization: €130/year ÷ 12 = €10.83 - Website hosting: Standard = €10 - **Total: €110.83 / month** ### Mid-Size Hotel (Albania, 45 rooms, 2 restaurants, events) - PMS: 45 rooms × €4.50 = €202.50 - POS: 2 outlets × €30 = €60 - Experiences (Events): basic, 0 extra venues = €20 - Guest Portal (Upselling): €20 - Fiscalization: €130/year ÷ 12 = €10.83 - Website hosting: Standard = €10 - Subtotal €323.33 minus 10% annual discount - **Total: €291 / month** ### Large Hotel (International, 80 rooms, 4 outlets, full features) - PMS: 80 rooms × €6.00 = €480 - POS: 4 outlets × €46 = €184 - Experiences (Events) + Subscriptions: €60 - Guest Portal (Upselling): €30 - Channel Manager Messaging add-on: €15 - Website hosting: Premium = €25 - Subtotal €794 minus 10% annual discount - **Total: €714.60 / month** --- ## Solutions HotelBee ships pre-configured templates for common property types and roles. Each has a dedicated landing page with workflow, suggested module bundle and FAQ: By property type: - **Independent hotels** — boutique and city hotels. https://hotelbee.co/solutions/hotels - **Resorts** — multi-outlet, multi-venue, with wellness and events. https://hotelbee.co/solutions/resorts - **Hotel groups & chains** — shared profiles, central reservations, cross-property reporting. https://hotelbee.co/solutions/hotel-groups - **B&Bs and hostels** — bed-level inventory and shared-room pricing. https://hotelbee.co/solutions/hostels - **Vacation rentals** — apartment / villa portfolios, OTA-first. https://hotelbee.co/solutions/vacation-rentals - **Restaurants** — POS-only configuration with KDS and stock. https://hotelbee.co/solutions/restaurants By role: - **General Manager** — dashboards and decision-support framing. https://hotelbee.co/solutions/general-manager - **F&B Manager** — recipes, inventory, margins. https://hotelbee.co/solutions/fb-manager - **Property Owner** — financial reporting and ROI framing. https://hotelbee.co/solutions/property-owner --- ## Alternatives & comparisons Side-by-side comparisons with the major hotel-software vendors: - **HotelBee vs Cloudbeds** — https://hotelbee.co/alternatives/cloudbeds - **HotelBee vs Mews** — https://hotelbee.co/alternatives/mews - **HotelBee vs eZee** — https://hotelbee.co/alternatives/ezee - **Alternatives overview** — https://hotelbee.co/alternatives --- ## Reference content - **Hospitality glossary** — plain-English definitions of PMS, OTA, ADR, RevPAR, GOPPAR, CM, BEO and more. https://hotelbee.co/glossary - **Blog** — operational playbooks, market updates and product walkthroughs. https://hotelbee.co/blog --- ## Integrations HotelBee connects natively with: - **Channels:** Booking.com, Expedia, Airbnb, Tripadvisor, Hotelbeds, Agoda, Vrbo, HRS - **Payments:** Stripe, Adyen, PayPal (card processing); local Albanian rails - **Accounting & fiscal:** QuickBooks, Xero, Albanian Fiscal System (BR-CO-15) - **Marketing & ops:** Google Hotel Ads, Mailchimp, WhatsApp Business, Zapier - **Open API** for custom integrations --- ## Frequently asked questions **How does HotelBee pricing work?** Modular, per-unit pricing. PMS is per room, POS is per outlet, Events is per venue. Volume tiers drop the rate per unit as the property grows. No setup fees on standard configurations. 10% discount on any plan when you pay annually. Monthly subscriptions cancel anytime with 30 days notice; annual subscriptions are 12 months. **Can I run just one module on its own?** Yes. Every module is a standalone product. The data layer is shared across modules, so adding a module later never requires a migration. **We're already on another PMS — how hard is it to switch?** The migration team imports reservations, guest profiles, room types and rate plans from the existing system, runs a parallel test, and goes live on a date that suits the operation. Most properties are fully migrated in under two weeks. Standard migration is included in the subscription; there is no kickoff invoice. **What kind of support do you provide?** 24/7 chat and email support is included on every plan, plus onboarding sessions and a dedicated success manager from week two. Annual plans add priority phone support and a guaranteed response SLA. Support is in-house — calls are not routed to third parties. **Which OTAs and tools does HotelBee integrate with?** Booking.com, Expedia, Airbnb, Tripadvisor, Hotelbeds, HRS, Agoda, Vrbo and 100+ more channels through the channel manager. Stripe, Wise, PriceLabs, Google Hotel Ads, WhatsApp Business. Open API for the rest. **Is hotel and guest data safe?** GDPR-compliant, hosted on encrypted EU infrastructure with daily backups. Payment data is handled by Stripe (PCI DSS Level 1) — HotelBee never stores raw card numbers. Role-based access controls. **Which languages and currencies are supported?** The platform is available in 12+ languages including English, Albanian, Italian, German, Spanish and French. The booking engine and guest-facing tools support every major currency with live FX. **Is there a contract or minimum commitment?** Monthly billing, cancel anytime with 30 days notice. Annual plans are 12 months in exchange for a 10% discount. **Do you offer a free trial?** 14-day free trial with full features, real data, no credit card required. **What happens if I exceed my room count tier?** HotelBee automatically moves the property to the next tier at the start of the following month. No mid-month surprises. **Are setup fees a thing?** No setup fees on standard configurations. Custom integrations may carry a one-time implementation fee, quoted up front. --- ## Enterprise (200+ rooms or multi-property groups) When a property outgrows the published tiers, HotelBee builds pricing around the operation: - Custom pricing based on actual needs - Dedicated account manager - Priority support, 24/7 available - Custom integrations and white-label options - Multi-property central reporting Contact: https://hotelbee.co/contact --- ## Trust & compliance - **GDPR** — full compliance, EU-hosted, encrypted at rest and in transit - **PCI DSS** — payments handled by Stripe (PCI DSS Level 1); no raw card data stored on HotelBee - **Daily backups** with point-in-time recovery - **Role-based access control** at the user and module level --- ## Company HotelBee is operated by HotelBee Inc., founded 2019, with a remote-first team across Europe. Currently live in 150+ properties across the Balkans, Mediterranean, and beyond. - About: https://hotelbee.co/about - Careers: https://hotelbee.co/careers - Contact: https://hotelbee.co/contact - LinkedIn: https://www.linkedin.com/company/strowberry-code/ - Instagram: https://www.instagram.com/hotelbee.co/ - Facebook: https://www.facebook.com/strowberrycode/ - X (Twitter): https://x.com/strowberrycode --- ## Canonical sources - Sitemap (XML): https://hotelbee.co/sitemap.xml - Sitemap (visual): https://hotelbee.co/sitemap - Concise digest: https://hotelbee.co/llms.txt - This file: https://hotelbee.co/llms-full.txt