Help Center
Find guides, tutorials, and answers to your questions
What's your role?
Jump straight to the topics that matter for the way you use HotelBee.
I'm a team member
Front desk, housekeeping, restaurant, spa — daily workflows for the people who run the property.
Start with the front deskI'm an admin
Setting up rooms, rates, payments, channels, and staff. Configuration and back-office tasks.
Configuration guidesI'm a developer
Order API, Booking Engine API, and embeddable widgets. Everything you need to integrate.
Open developer docs
Featured guides
Hand-picked walk-throughs to get you and your team productive fast.
Inventory and stock management overview
How HotelBee tracks stock — purchase orders, transfers, deductions, POS auto-deduction, and stock counts.
Subscriptions overview
Recurring facility access — plans, subscriptions, and the self-service validation kiosk.
Wellness and services overview
Services cover everything sellable that isn't a product or a room — spa, transfers, supplements, fees.
First-day onboarding checklist
Day-one go-live: property + POS + people, parallel tracks, ship a working flow before optimizing.
Browse by module
Pick a module to see step-by-step guides, common workflows, and answers to the questions our team gets most.
New to HotelBee?
Start here
A guided walk-through of the core property management module — set up rooms, take a booking, and check a guest in.
Open the getting-started pathPoint of Sale
Restaurant, bar, and shop sales — orders, tabs, kitchen tickets, and receipts.
17 articlesBooking Engine
Direct bookings on your site — rates, availability, promo codes, and offers.
5 articlesChannel Manager
Sync rates and availability across Booking.com, Airbnb, Expedia, and more.
11 articlesPayments
Card capture, deposits, refunds, and payment-method setup.
6 articlesGuest CRM
Profiles, preferences, communications, and loyalty.
4 articlesInventory
Products, stock, suppliers, and warehouses across your POS points.
5 articlesEvents
Weddings, conferences, and venues — from quote to event-day execution.
3 articlesOnline Menu
Build the public menu shown on your booking-engine, table QR, or web menu.
2 articlesProperty Management System
Rooms, reservations, housekeeping, and the front-desk daily flow.
28 articlesWellness & Spa
Bookable wellness slots, memberships, and facility utilization.
1 articleAccounting
Invoices, expenses, taxes, fiscalization, and the financial close.
13 articlesAI Assistant
This module is coming soon — more information will be available.
Open moduleReporting
Operational, financial, and managerial reports — KPIs at a glance.
8 articlesSubscriptions
Recurring memberships and packages for spa, gym, and similar services.
2 articles
Developer Docs
Technical reference for integrating with HotelBee — Order API, Booking Engine API, and embeddable widgets.