Setting up the subscription kiosk

The kiosk turns subscription access from a front-desk task into a self-service one. Setup is straightforward — generate a token, open the URL on a tablet, mount it. This article walks through it.

Step 1 — Define the facility

Backoffice → Facilities. A facility represents the physical space (Gym, Pool, Sauna, Coworking). The kiosk later maps to one facility; the kiosk's grant logic asks "does this guest's subscription cover this facility?".

Step 2 — Generate a kiosk token

Subscriptions → Kiosk Tokens → +. Pick a name ("Gym front desk"), pick the facility it covers, save. The page shows the token and the full kiosk URL — copy the URL.

Step 3 — Open the URL on the tablet

On the tablet (iPad, Android, even a Chromebook), open the URL in a browser. The page loads, asks for camera permission (grant it), and shows the scan view. Add the URL to the browser's home screen for one-tap launch; full-screen mode keeps the kiosk in focus and prevents accidental navigation.

Step 4 — Test with a real subscription

Sell yourself a test subscription, print the QR, scan it. You should see ACCESS GRANTED. Then: scan the QR at a kiosk for a different facility — NOT COVERED. Cancel the subscription from the back office, scan again — CANCELLED. Confirm all four states work before opening to guests.

Step 5 — Mount and label

Mount the tablet at eye level near the facility door. Add a small sign explaining "Show your QR to the camera or tap your card". A backup contact (front desk extension) should be on the sign for problems — guests stuck at a closed door go from happy to frustrated very fast.

Optional — HID card reader

If you'd rather have guests tap a card than scan a QR, plug a USB HID-keyboard-wedge reader into the tablet (USB OTG adapter for tablets without USB-A). The reader types the card number into a hidden input on the kiosk page — same validation flow as QR. This is the same hardware most hotels already use for room keys.