How to connect HotelRunner

HotelRunner is one of the four channel managers HotelBee supports alongside Channex (default), Beds24, and Webhotelier. The connection model is credential-based and the daily flow mirrors Channex once mapped.

Setup

1. In your HotelRunner account, generate an API token (Settings → API).
2. In HotelBee: Settings → Integrations → HotelRunner. Paste the token and your HotelRunner property identifier.
3. Click Activate. The integration status flips to active.
4. Map your HotelBee room types to HotelRunner room IDs and rate plans to HotelRunner rate plan codes.
5. Push initial inventory and verify on the HotelRunner side.

Daily flow

Same shape as Channex — every save in HotelBee pushes inventory automatically; reservations come back via webhook. Use the manual push and pull buttons in the integrations panel for safety-net syncs after outages or bulk changes. For OTA-side setup (adding Booking.com, Expedia, etc.), use HotelRunner's own UI — that part is not embedded in HotelBee for HotelRunner the way it is for Channex.