Feature · Housekeeping

The room that just checked out, on a phone, in seconds.

A live housekeeping board that mirrors the front desk in real time. Checkouts ping the housekeeper, inspections unlock the room for sale, and every change writes back to the calendar, the channel manager and the folio, without anyone re-keying anything.

  • PWA · works offline
  • Live PMS sync
  • Photo & inspection trail
Why teams switch

Three things that change a turnover.

  • Checkout to dirty in milliseconds

    The second a guest checks out at the front desk, the room flips to dirty on the housekeeper's phone. No paper run sheet, no morning reconciliation, no five-minute lag.

  • Inspection unlocks the room

    When a supervisor signs off, the room auto-flips to "ready to sell" on the PMS, the channel manager and the booking engine. No manual flag-flipping, no forgotten rooms still marked dirty at 4pm.

  • Rosters that balance themselves

    Auto-assign rooms by floor, section, skill or stayover-vs-checkout. The housekeeper sees only her rooms, in the order that walks the corridor, not the order of the room number.

How it works

A real turnover loop, not a checklist app.

Every step happens in the same database as the rest of HotelBee. There is nothing to integrate, nothing to sync, and nothing that needs reconciling at the end of the shift.

  1. 01

    Checkout pings the room

    The front desk closes the folio. The room flips to dirty. The housekeeper's phone shows the next room with priority flags (early arrival, VIP, late checkout).

  2. 02

    Cleaning, on a checklist

    Per-property checklist with photo upload, special-request tags ("eco skip", "extra pillow"), and a timer that captures actual time-to-clean for fairness.

  3. 03

    Supervisor signs off

    Inspector walks in, ticks the checklist, photos any issue. Sign-off flips the room from "dirty" to "ready to sell" on every system that touches it.

  4. 04

    Performance writes itself

    Rooms-per-shift, time-to-clean, miss rates, lost-and-found incidents, captured automatically, no end-of-week tally, no spreadsheet at all.

Capabilities

Built for the way a real housekeeping team works.

  • Live room status board

    Every room, every status, on one board, clean, dirty, inspected, OOO, blocked, late checkout, early arrival. Filter by floor, by housekeeper, by priority, by VIP.

  • Mobile PWA for housekeepers

    Works offline (the laundry cart goes into the basement) and syncs when signal returns. No app store install, no compatibility matrix, works on the cheapest Android phones the team already owns.

  • Smart auto-assignment

    Assign rooms by floor, section, skill, language or stayover-vs-checkout. Drag and drop to override. Saved rosters per shift pattern.

  • Maintenance tickets, properly

    Raise a ticket from any room with photos, route to the right trade (plumber, electrician, joinery), close it with a sign-off. Blocking tickets stop the room from going on sale automatically.

  • Linen and amenity tracking

    Par stock per floor, auto-decrement on inspection, low-stock alerts to the supervisor before the cart runs out mid-corridor.

  • Lost-and-found that works

    Log finds with photo and last-known location, match against guest claims with stay dates, auto-message the guest if matched. Audit trail of every move.

  • Guest preference tags

    Extra pillows, eco-skip, late checkout, allergy notes, pulled from the guest profile, surfaced on the room card, persisted across stays.

  • Photo evidence on every step

    Per-checklist-item photo requirement (configurable), stored against the folio. Settles the "did it really get done?" question without a phone call to housekeeping.

  • Performance, by the minute

    Time-to-clean per room, per housekeeper, per day, with a fairness layer that adjusts for stayover vs checkout vs out-of-service rooms.

Common questions

What teams always ask before switching.

  • Yes. The PWA caches the room board, the checklists and any photo uploads. When signal returns the device syncs back automatically. We test on the cheapest Android handsets housekeeping teams actually buy, not on the latest iPhone.
Works with

Part of the PMS module, not a separate product.

  • Reservations Calendar

    Every check-out and check-in on the calendar pings the housekeeping board in the same second.

    Learn more
  • Property Management

    Folios, room moves, OOO blocks and the housekeeping board all share one data layer.

    Learn more
  • Guest Profiles

    Preferences and tags travel from the profile to the housekeeping cart and back.

    Learn more
See it on your data

Bring a real Saturday turnover. We will plan it together.

Book a 30-minute working session, bring tomorrow's arrivals/departures and we will set up housekeeping live in HotelBee. No slides, no sales script.