Stop being the integration layer between five systems.
Most GMs spend half their week stitching reports together, pulling occupancy from the PMS, F&B from the POS, reviews from a fourth tab, and payroll from email. HotelBee gives you a single morning screen that already knows what changed yesterday and what needs your attention today.
- 6 hrsAvg. time saved / week
- 1Morning report, not 5
- 12 KPIsOn a single screen
- < 9 minFrom login to coffee
The GM job has silently expanded, five systems is too many.
Every system you add to a hotel sounds like a productivity gain. In practice, it lands on the GM's desk as another browser tab, another login, and another reconciliation no one else owns.
A morning of stitched-together tabs
Occupancy in tab one, revenue in tab two, reviews in tab three, complaints in email, payroll in a fifth system. By 10am you have an outline of yesterday, and you have not made a single decision yet.
Issues found by accident
A €1,400 unposted F&B charge, a flagged maintenance ticket, a complaint that escalated overnight, most GMs find these by chance, not by design.
Reports that arrive after the decision
The Tuesday revenue report arrives Thursday afternoon. The owner email got fired off Wednesday morning. The decision had to be made on instinct, again.
Owner updates eat the calendar
Building the monthly owner pack still takes a day and a half, copy-paste from four exports, double-check the numbers, beautify the slide deck. Nobody reads it the same week it lands.
Compliance is a personal risk
Tourism tax filings, e-invoicing, GDPR access requests, audit trails, when something goes wrong, the audit trail leads back to one signature: yours.
The same Tuesday, with and without.
Two GMs at comparable 90-room properties. One builds the picture every morning from scratch. The other reads it.
90 minutes before a single decision.
- Five logins to open: PMS, POS, channel manager, reviews, payroll.
- Build a daily report by copy-pasting yesterday's numbers into a spreadsheet.
- Discover a €1,400 unposted F&B charge, by accident, on Friday.
- Owner emails for an update; you reply on Wednesday after pulling four exports.
- Tourism tax filing lives in a personal Google Doc. Audit risk is yours.
- It is 9:30am. The floor walk has not happened yet.
On the floor by 8:15.
- 08:00 · A two-minute AI briefing lands in your inbox before coffee.
- 08:03 · 12 KPIs on one screen. Anything off-trend is highlighted, the rest fades.
- 08:05 · Three flagged exceptions, each one tap from full context.
- 08:07 · Owner email auto-drafted from the weekly summary. Edit two lines, send.
- Tourism tax filing automated. Audit trail logged with every change.
- 08:09 · Tablet in hand, coffee in the other. The day starts here.
A single screen, every system.
HotelBee for General Managers is not a separate product, it is the default experience for the manager role inside the platform you already use. Every module reports up to it.
GM dashboard
Total revenue, occupancy, ADR, RevPAR, F&B cover counts, review score, staff hours and exceptions, on a single screen, refreshed live.
Learn moreBee AI · daily briefing
A two-minute morning briefing in plain English, what changed, what to watch, and three suggested actions, delivered before you open the dashboard.
Learn moreException inbox
A prioritised feed of unposted charges, broken folios, escalated complaints, maintenance flags and pricing anomalies, replacing five separate alert sources.
Learn moreOwner pack, automated
Monthly P&L, occupancy trend, channel mix, review scores and staff metrics, generated as a PDF or email on the first of every month, without a manual step.
Learn moreStaff & shift overview
Live view of who is on shift, who is on leave, and who is on call, across every department on the property.
Learn moreCash-flow at a glance
Yesterday's deposits, today's expected revenue, and tomorrow's payables, pulled from the integrated payments stack and the folio engine.
Learn more
Reads in your inbox of choice.
The morning briefing, exception alerts and owner pack all reach you wherever you already work. Slack, email, SMS, Teams, or the GM mobile app. No new place to check.
- SlackBriefing in #ops, exceptions in #alerts, owner pack in #leadership.
- EmailDaily and weekly digests, branded for the property and the owner.
- SMSHigh-priority pages only, escalated complaints and overrides.
- Microsoft TeamsSame digests, in your group property's native chat tool.
- Notion / ConfluenceAuto-publish weekly summaries to a living owner page.
- Google / OutlookOwner-call reminders and floor-walk windows on your calendar.
- Push notificationsNative iOS / Android pushes for the GM mobile app.
- Webhooks & APIStream KPIs and exceptions into your own BI or data warehouse.
The first nine minutes of a real GM's morning.
This is the morning routine of a GM at a 92-room independent hotel in Lisbon. Same rhythm, every weekday, since they switched in early 2024.
- 08:00
AI briefing arrives
A two-minute summary lands in the inbox, written in plain English, with a one-tap link into anything that needs more context. Read while the kettle boils.
- 08:03
Open the dashboard
Yesterday's 12 headline KPIs in one screen. Anything significantly off-trend is highlighted; anything else fades into the background.
- 08:05
Triage the exception inbox
Three flagged items: an unposted spa charge from last night, a maintenance ticket on a suite, a guest review that scored 6/10. Each is one tap from full context.
- 08:07
Reply to the owner
Owner asks "how was last week?", one tap generates the weekly summary as an email draft. Edit two sentences, send.
- 08:09
Walk the floor
Tablet in hand, every department's shift roster, every checked-in VIP, every flagged room, one tap away. Coffee in the other hand.
A short before & after.
Morning routine: 90 minutes → 15 minutes
No more building the picture from tabs. The picture is already built, your job is to act on it.
Owner reporting: 1.5 days → 0
The monthly owner pack is generated, branded, and delivered automatically on the first. You approve it; you do not build it.
Issues caught earlier
Anomaly detection on revenue, occupancy, F&B and reviews flags issues the same day, not a week later, when they've compounded.
Decisions on data, not gut
Every dashboard tile is one tap away from the underlying data. Drill from the headline KPI to the individual reservation in three taps or fewer.
Compliance without anxiety
Tourism-tax filing, e-invoicing, audit logs, and GDPR requests are handled centrally with a clear paper trail you can hand to any auditor.
A real handoff for vacation
The dashboard, the inbox and the briefing all support multi-user roles. Your deputy sees what you see, and the inbox does not pile up while you are away.
Before HotelBee my morning was 90 minutes of tabs. Now I read a two-minute briefing, deal with three flagged items, and I am on the floor by 8:15. The job has not got easier, but it has finally become the GM job, instead of the integration-layer job.
Questions GMs ask before switching.
- No. The GM experience, dashboard, exception inbox, AI briefing, automated owner pack, is included with every HotelBee subscription. We do not believe in upselling the GM seat: it is the seat the rest of the platform reports to.
A 30-minute screen-share, GM to GM.
We will share the live dashboard, walk you through a real morning briefing, and answer the awkward questions about reporting, compliance and ownership. Bring your toughest one.