Solutions · B&Bs and Hostels

A small property, big-property tools, without the price tag.

Most B&Bs and hostels are over-served by a four-figure-a-month hotel PMS or under-served by a vacation-rental tool that does not understand bed-level inventory. HotelBee gives small properties the channel manager, the booking engine, the payments and the self check-in big hotels run on, priced for ten rooms, not a hundred.

See a hostel demoTalk to a specialist
  • 10 minTo set up the booking engine
  • €39Starting price per month
  • +22%Direct booking share, year one
  • < 30sSelf check-in, end-to-end
Why small properties struggle

Most software is either too much or too little.

Talk to any B&B or hostel owner and they will describe the same five frustrations. Most of them come from being sold the wrong shape of software.

  • A PMS that costs more than the rooms earn

    Enterprise PMSs price by user, by module, by integration. A 12-room guesthouse ends up paying €600 a month for software it uses 20% of.

  • Vacation-rental tools that miss bed-level inventory

    Hostels sell a bed in an 8-bed dorm, not the whole dorm. Most short-stay tools cannot model that, so you end up double-booked or under-sold.

  • OTA channels stitched together by hand

    Booking.com sells you. Hostelworld sells you. Airbnb sells you. Without a real channel manager, your front desk is the integration layer, and it is asleep at 3am when the overbooking happens.

  • Reception that has to be staffed for every late check-in

    A 2am arrival means a paid night-shift reception or a guest sleeping on the doorstep. Without self check-in and a digital key, you are paying for presence, not productivity.

  • A direct site nobody books on

    The website that came with the previous PMS converts at 0.3%. 80% of bookings come through OTAs at full commission. The cost of acquisition eats the margin.

Hostel common room with travellers and bright communal seating
A weekend, two ways

The same property, with and without.

Two 14-room B&Bs in the same coastal town. One owner is on call all weekend. The other is at lunch.

Without HotelBeeBefore

Owner-operator burnout.

  • Three calls before noon, late check-in, broken kettle, OTA double-booking.
  • Hostelworld and Booking.com both sold the same bed at 23:00 last night.
  • Direct site converts at 0.3%. 78% of bookings via OTA at 18% commission.
  • Reception staffed from 8am to 11pm, even on a slow Tuesday.
  • Tourism tax filed manually every quarter. The form is hated.
  • It is Sunday lunchtime. The owner has not finished a coffee in three hours.
With HotelBeeAfter

Owner-operator with a weekend.

  • Self check-in: guest taps a link, signs the form, gets a digital key. No reception needed.
  • Channel manager keeps every OTA in sync. Last overbooking was four months ago.
  • Direct booking engine converts at 4.1%. Direct share at 36% in month nine.
  • Bee AI replies to WhatsApp enquiries 24/7, books, upsells, answers.
  • Tourism tax auto-filed. Audit trail logged on every booking.
  • Sunday lunchtime: the owner is at lunch.
What you get

A small-property platform, built like a hotel one.

Same database, same folio engine, same channel manager that we run for 240-room properties, turned on at the right scale and price for a 6–30 room property.

Plays with what you already use

Connects to the small-property stack.

Most small properties already have a website builder, an accountant and a lock supplier. HotelBee plugs in without forcing a rip-and-replace.

  • OTAsBooking.com, Hostelworld, Airbnb, Expedia, Agoda, Vrbo, two-way.
  • PaymentsStripe-native. Adyen and SumUp also supported.
  • Smart locksSalto, Nuki, August, TTLock, igloohome, direct integration.
  • AccountingXero, QuickBooks, FreeAgent, KashFlow, daily journal export.
  • MessagingWhatsApp Business, SMS, in-app, email, single thread per guest.
  • Website buildersSquarespace, Wix, WordPress, Webflow, embed the booking engine in five lines.
  • CalendarsiCal, Google Calendar, Outlook, sync arrivals and cleaning windows.
  • Webhooks & APIStream every event to Zapier, Make or your own automations.
A weekend, end to end

A real Saturday, unstaffed.

A real workflow from a 16-bed mixed B&B/hostel in Porto, run by two owners who alternate weekends. Switched in 2025.

  1. 14:00

    Pre-arrivals auto-prepared

    Saturday's arrivals get a WhatsApp message with a check-in link, the door code and a one-tap upsell to a late breakfast, without anyone lifting a finger.

  2. 15:00

    A WhatsApp question

    "Do you have an early check-in for tomorrow?" Bee AI answers in 3 seconds with the property's real availability and a one-tap upgrade option.

  3. 21:30

    A 2am arrival, unstaffed

    The guest taps the link, signs the form, uploads ID, pays the deposit, gets a digital key. They are in bed by 02:08, no night-shift reception needed.

  4. 08:00

    Sunday morning briefing

    The owner reads a two-minute briefing, last night's arrivals, today's departures, three review notifications, and one OTA cancellation already auto-replaced.

  5. 13:00

    Sunday lunch

    Reception is closed. The booking engine is open. Bee AI is on shift. The owner orders a second glass of wine.

Built for small properties

A short checklist.

  • Pricing that fits

    Per-active-room pricing means a 6-room property pays for 6 rooms. No enterprise floor, no 12-month commitment.

  • Bed-level inventory done right

    Sell beds in dorms, whole rooms, private dorms, gender-restricted dorms, with auto-allocation, auto-restock and overbooking protection across every channel.

  • A direct site that converts

    Mobile-first, two-step booking flow, Stripe-native payments, conversion at 4–6%, without an external booking engine vendor.

  • Self check-in for off-hours

    Digital keys, ID upload, registration form, deposit and welcome message, fully automated, so reception is staffed by demand, not by default.

  • Bee AI on shift 24/7

    A reservation agent that books, upsells and answers, on WhatsApp, SMS and the website. The owner sleeps; the inbox does not stack up.

  • Tourism tax and compliance handled

    Country-specific tourism tax, fiscal receipts and GDPR access requests, handled centrally with a clear audit trail.

I run a 16-bed property with my partner. Before HotelBee one of us was on call every weekend, all weekend. Self check-in handles the late arrivals, the AI answers the WhatsApp questions, and the OTA channels actually stay in sync. We have weekends back.

IM
Inês MartinsCo-owner · 16-bed B&B / hostel · Porto
Common questions

What B&B and hostel owners always ask.

  • Yes. Pricing starts at €39 per month for a property with up to 8 rooms or 24 beds, on a monthly rolling contract. We do not charge by user, by module, or by integration. A 16-bed hostel pays for 16 beds, full stop.
See it on your property

A 20-minute small-property walkthrough.

Tell us how many rooms or beds, what OTA channels you sell on, and what software you run today. We will demo HotelBee with sample data that mirrors your property, not a generic hotel template.

Book a quick walkthroughTalk to a specialist