Every night and every check, earns credit back.
Switch on loyalty and guests start earning automatically, a slice of every POS check, a set amount for every night they stay. The reward lands in their wallet as real credit, spendable from the same QR code on the very next round. No points table to decode, no redemption catalogue to maintain.
- Earn on POS spend
- Earn per night
- Rewards = wallet credit
A reward you can spend on the next drink, not a points balance to puzzle over.
Points that are real money
No tiers, no conversion rate, no “how many points is a coffee” mental maths. A guest earns credit in your currency and spends it like cash, so the reward is obvious and the next purchase is frictionless.
You set every rule
Decide the percentage earned on spend, the amount earned per night, and exactly which outlets, products and room types count. Run loyalty across the whole property or just the restaurant, just the suites, just the high-margin lines.
Always reconciled, never double-paid
Earning is idempotent. Edit an order, void a check or shorten a stay and the credit is recalculated to match, never granted twice, never stranded on a cancelled booking.
Earning that happens by itself, in the background.
Loyalty rides on the same wallet ledger as the rest of HotelBee. There are no points to mint, sync or expire on a separate schedule, the credit simply appears in the guest’s balance.
- 01
Turn on the program
Enable loyalty once in settings. Pick the currency, the wallet credit product and the POS points that wallet earning runs through, and you are live.
- 02
Set the earn rules
Choose a percentage of POS spend to give back and a fixed value per room-night. Scope each one to the outlets, products and room types that should count.
- 03
Guests earn as they go
A paid check at an eligible POS point credits its share automatically. A completed booking credits its nights. The guest’s wallet ticks up without anyone keying anything.
- 04
They spend it from the QR
Earned credit sits in the same wallet as anything they topped up, so the waiter scans the same QR and the reward pays for the next round, or a freebie, on the spot.
A loyalty engine built for a property, not a coffee shop.
Earn on POS spend
Give back a configurable percentage of every paid check as wallet credit. The rate is yours to set and change whenever you want.
Earn per booking night
Reward stays with a fixed credit value for each room-night. The longer the stay, the bigger the reward waiting in the wallet for next time.
Scope earning by outlet & product
Limit POS earning to specific POS points and even specific products, so the reward drives the spend you actually want to grow.
Scope earning by room type
Restrict night earning to chosen room types, run it on suites only, exclude discounted inventory, or apply it across the board.
Rewards land in the wallet
Earned credit is spendable exactly like bought credit, drawn down soonest-to-expire first, scanned from the same guest QR at any outlet that takes the wallet.
Self-correcting on edits & voids
Re-firing on an edited order never double-credits, and an order edited down or a voided check reverses the matching reward automatically. The balance always reflects what really happened.
Fund freebies, your way
Because the reward is spendable credit, “a free drink after five” is just credit the guest earned, redeemed at the bar. No special coupon logic, no separate freebie module to maintain.
See it in reporting
A guest loyalty report and wallet-redeemed revenue lines show what is being earned, what is being spent, and what loyalty is doing to repeat business.
What teams always ask before rolling it out.
- Under the hood it is credit in your currency, not an abstract points unit, which is exactly what makes it easy. A guest earns, say, credit worth a few euro and spends it like cash. There is no conversion rate to publish and no points catalogue to keep up to date.
The reward needs a place to live. It already has one.
- Guest Wallet
The QR-code balance that holds the credit guests earn, and the one they scan to spend it.
Learn more - Point of Sale
Where the spend is rung up, the percentage is earned, and the reward gets redeemed on the next check.
Learn more - Guest Profiles
Loyalty lives on the guest record, so a returning guest’s earned balance and history are right where you expect them.
Learn more
Bring your menu and a room rate. We’ll model the rewards live.
Book a 30-minute working session. We’ll set an earn rate and a per-night value on your real numbers, run a check and a booking, and watch the credit land, no slides, no sales script.