The order never leaves the guest.
A waiter ordering app on the phone the team already owns. Take the order at the table, fire to the right kitchen or bar station instantly, charge to room or card, without walking back to a terminal. Works on the cabana, on the rooftop, in the basement wine cellar.
- PWA · iOS + Android
- Works offline
- Live to kitchen
Three things that change a service.
Order to fire in seconds
Tap the items at the table; the kitchen display flashes them up before the waiter has put their phone away. No paper docket, no terminal queue, no "did the order go through?".
Offline by default
The app caches the menu, the prices and any in-flight orders. When the wifi drops on the rooftop or the beach, service does not. Sync resumes automatically when signal returns.
On the phone they already have
PWA, works on iPhone, Android, the cheap handsets you keep in the dock. No app store install, no MDM rollout, no "I left it at home today."
Four taps, one walk.
No mode switches, no terminal trips, no manual room lookup. The waiter spends the service at the table, not behind a screen.
- 01
Pick the table
The handheld shows the floor plan from the table reservations system. Tap the table, see the cover count, the booking name, any pre-orders or dietary notes.
- 02
Take the order
Touch-friendly menu, modifier groups, course routing, allergens flagged inline. Add items by category or by quick-search, with photos to confirm with the guest at the table.
- 03
Fire to the right station
Cold starters to garde-manger, mains to grill, drinks to bar, every line goes to its station's kitchen display screen with the right course timing.
- 04
Settle without moving
Charge to room (hotel guests pre-fill from the PMS), tap to pay (Apple Pay / Google Pay), split bill, share QR for guest self-pay, all from the same screen the order was taken on.
Built for the service the team actually runs.
Live kitchen display routing
Items route to the right station automatically (cold pass, grill, fry, bar, dessert). Course timing handled inline, courses fire when the previous course is bumped, not when the waiter remembers.
Charge to room or tap to pay
Hotel guests pre-fill from the PMS profile and charge to room in one tap. Walk-ins use the built-in card reader, Apple Pay, Google Pay or scan-to-pay QR. No external payment terminal required.
Modifiers, courses, allergens
Modifier groups (rare/medium/well, dressing on the side, no garlic), course numbering, allergen flags, hidden 86'd items. The complexity stays in the data, not in the waiter's head.
Offline-first sync
Local queue when signal drops; auto-sync when it returns. No service stops because the wifi flickers on the rooftop or the cabana.
Voice search and shortcuts
Long menu? Voice-search for the item, or use saved shortcuts ("the usual" per regular guest). The team learns the menu faster than they learn a new POS.
Multi-language interface
The waiter sees the menu in their preferred language; the kitchen display shows the kitchen language. Guests get a translated bill on the QR check view.
Haptic feedback for fires
A short buzz when an order is accepted, a different buzz when the kitchen bumps a ready item, the waiter knows something changed without unlocking the phone.
Beach and pool ready
Sunbed and cabana ordering with location auto-attached, water-resistant device support, and a "wet hand" mode with bigger tap targets.
Per-waiter sales view
Live cover count, average bill, sales-per-hour and tip share by waiter. Performance feedback the team can see, not a spreadsheet the GM emails on Monday.
What teams always ask before rolling this out.
- No. Any modern Android or iOS device works, including the staff's personal phones if you allow that, or cheap handsets you provision yourself. We support water-resistant rugged Androids for poolside and outdoor F&B.
Part of the POS module, not a separate product.
- Point of Sale
The terminals, the kitchen display and the menu the handheld pulls from, all in the same module.
Learn more - Table Reservations
The floor plan and bookings the handheld seats and serves.
Learn more - Online Menu
The QR-code menu the guest sees, on the same items the waiter is firing from.
Learn more
Bring your real menu. We will set up service live.
Book a 30-minute working session, send your current menu and we will rebuild it on a handheld in front of you. No slides, no sales script.