Cards & wallets
Visa, Mastercard, Amex, Apple Pay, Google Pay, Klarna and any other method Stripe supports, accepted natively, in any currency Stripe supports.
HotelBee Payments
Hotel payments, natively inside HotelBee.
Built on Stripe Connect. Accept cards, Apple Pay, Google Pay and any Stripe-supported method. Deposits, holds, refunds, 3DS, reconciliation, all wired into the PMS, POS, booking engine and folios automatically.
AB
JM
EH
app.hotelbee.co/payments
Paymentslive
Captured today
€0
Next payout
€0
Arben HoxhaVisa ···4421€320Captured
Happy ToursMastercard ···8830€1,250Captured
Elira MetaApple Pay€85Captured
Erblin KolaCash€40Captured
4.4%All-inclusive flat rate
0Monthly fees or setup costs
AutoDaily reconciliation to your books
Inside the module
Every payment a hotel actually takes, in one ledger.
A modern payments stack tuned for hospitality: deposits at booking, holds at check-in, charges at check-out, refunds at the touch of a button, all reconciled automatically.
Deposits & holds
Capture deposits at booking, place pre-authorisation holds at check-in, and settle the final amount at check-out, without ever re-keying a card number.
Auto reconciliation
Every charge, refund, fee and payout reconciles into the folio and the accounting ledger automatically. Daily payout reports match Stripe to the cent.
3DS / SCA built-in
Strong Customer Authentication, 3D Secure 2 and PSD2 compliance handled automatically, no fragile custom flows to maintain.
Fraud & dispute handling
Stripe Radar fraud screening on every transaction, dispute response packets pre-built from the booking record, and chargeback evidence at one click.
Card on file
Tokenised cards saved against the guest profile (with consent), for incidental charges, no-show fees, or repeat stays without re-asking for a card.
Take a closer look
Built on Stripe Connect, designed for hospitality.
We do not pretend to reinvent payments. HotelBee Payments is a white-label of Stripe Connect, the same rails powering Booking.com, Lyft and Shopify, with the hospitality flows on top: deposits, holds, room charges, folios, refunds and reconciliation.
Cards, wallets and any Stripe method
Accept anything Stripe accepts, at a single, predictable rate.
A flat 4.4% per transaction, all-inclusive, no monthly fee, no setup, no hidden costs. Same rate for cards, wallets and most local methods. Funds settle directly to your bank account on Stripe's standard payout schedule.
- Visa, Mastercard, Amex, Apple Pay, Google Pay, Klarna, SEPA, BACS and any Stripe-supported method
- Multi-currency settlement available, accept in any currency, settle in yours
- Daily, weekly or rolling payout schedules, your call, configurable per property
app.hotelbee.co/payments/charges
Deposits & holds
The hospitality moves Stripe alone does not handle.
Take a deposit at booking. Place a pre-authorisation hold at check-in for incidentals. Charge the room and any extras to the same card at check-out, with one tap. Refund a partial cancellation without losing the saved card.
- Deposit policies per rate plan, fixed amount or percentage of stay
- Pre-auth holds with automatic release after check-out
- Charge-to-room across all outlets. POS bar tabs roll into the same final card
app.hotelbee.co/payments/folios
Reconciliation that holds up
Reconciliation that does not eat your accountant's afternoon.
Every charge, refund, payout and Stripe fee posts to the right folio and the right accounting ledger automatically. Daily payouts match Stripe to the cent, and we expose every transaction in QuickBooks and Xero with the right tax codes attached.
- Auto-posting to PMS folios, POS tabs and group event ledgers
- Daily payout reconciliation reports, downloadable as CSV / PDF
- Native QuickBooks and Xero sync, with VAT codes per country
app.hotelbee.co/payments/reconciliation
Connects with
Built on the rails you already trust.
Stripe Connect under the hood, hospitality flows on top, and clean handoffs to the accounting and fiscal tools your finance team uses every day.
- Stripe Connect· Foundation
- Apple Pay· Wallets
- Google Pay· Wallets
- Klarna· BNPL
- SEPA Direct Debit· Bank
- Visa· Cards
- Mastercard· Cards
- American Express· Cards
- Albanian Fiscal System· Fiscal
- QuickBooks· Accounting
- Xero· Accounting
- Stripe Radar· Fraud
We were juggling a card terminal, a Stripe account, and a spreadsheet that nobody trusted. HotelBee Payments collapsed all three. Deposits, holds, room charges and refunds all show up in one folio, our accountant said it cut three days off month-end.
Arjan KociGM · Hotel Riviera, Durrës
Better together
Pairs naturally with the rest of HotelBee.
Payments only matter when they touch every other part of the operation. The modules below all draw from the same payment rails, one card on file, one folio, one reconciliation.
Frequently asked
Questions about HotelBee Payments, answered.
Don't see your question? Talk to our team.
Is HotelBee Payments built on Stripe?
Yes. HotelBee Payments is a white-label of Stripe Connect. That means the rails, the security, the global coverage and the compliance posture are all Stripe's. The hospitality flows on top, deposits, holds, charge-to-room, folio reconciliation, fiscal compliance, are HotelBee.
What does it cost?
A flat 4.4% per transaction, all-inclusive, that covers Stripe processing, card-network fees, fraud screening and HotelBee's platform margin. No monthly fee, no setup, no terminal rental, no hidden costs. The same rate applies to cards, wallets and most Stripe-supported methods.
Which payment methods can I accept?
All Stripe-supported methods. Visa, Mastercard, Amex, Apple Pay, Google Pay, Klarna, SEPA Direct Debit, BACS, iDEAL, Bancontact and many more depending on your country. We turn methods on per property based on where your guests are coming from.
How fast do funds reach my bank account?
Standard Stripe payout schedule, typically T+2 in most European countries, with daily, weekly or rolling settlement options. Multi-currency settlement is available; you can accept in EUR, USD, GBP and more, and settle to your operating currency.
How are refunds, chargebacks and disputes handled?
Refunds are one click from the folio (full or partial) and reverse the charge on Stripe. For disputes, we pre-build the Stripe evidence packet from the booking record, booking confirmation, signed deposit, check-in / check-out timestamps and any communication with the guest, so dispute response takes minutes, not hours.
Is it PCI-compliant?
Yes. Card data never touches HotelBee servers. Stripe's Elements and Payment Intents handle the sensitive parts in their PCI DSS Level 1 environment. We are PCI DSS SAQ-A compliant as a result, with no card data stored in HotelBee.
Ready when you are
Hotel payments that just work.
Flat 4.4% all-inclusive. No monthly fee, no setup. Activate in under an hour on Stripe Connect.
- Free plan
- No contract
- Cancel anytime
HotelBee Payments