One resort, one platform, rooms, F&B, spa and events.
Full-service resorts run on five or six disconnected systems and reconcile them with a spreadsheet at month-end. HotelBee replaces that with a single platform where every outlet shares the guest, the folio, the inventory and the financials, and where one consolidated bill arrives at check-out.
- 180+Resorts on HotelBee
- €42MF&B revenue tracked / yr
- 4.8/5Operator NPS
- 11%Avg. ancillary uplift
- Property Management
- Point of Sale
- Channel Manager
- Integrated Payments
- Spa & Wellness
- Events & Banquet
- Guest Experience
- Booking Engine
- Inventory Control
- Bee AI
- Online Menu
- Reporting & BI
Five systems, one guest. Something always breaks.
Talk to any resort GM and they will list the same five complaints. We have heard them so many times we built the platform around them.
Five logins, no shared guest
PMS, POS, spa, golf, and channel manager each store their own guest record. Nobody knows that the suite-stayer at table 4 is the same person who left a bad review last Tuesday.
F&B post-to-room takes three days
Bar tabs, restaurant chits and spa charges land on the room folio days late, after manual reconciliation, and sometimes never make it onto the final bill at all.
Group bookings live in spreadsheets
Wedding parties, MICE blocks and tour groups are tracked in shared spreadsheets that nobody trusts and everybody edits. Allotments leak, room blocks expire silently.
No single revenue picture
Rooms revenue is tracked in the PMS, F&B in the POS, spa in a third system. Building a real total-revenue dashboard takes the controller a full day every month.
Guest experience is fragmented
A resort guest interacts with the brand twenty times in a stay. Most resorts cannot give that guest a single QR code, a single welcome message, or a single in-room ordering screen.
A resort-shaped starting point, pick what you need.
We put together three tiers based on what 180+ resorts on HotelBee actually run. Most full-service properties go live with Core + Recommended on day one and add Optional modules in months 4–6.
Day-one essentials
Within 90 days
Add as you scale
- Core
Property Management
Rooms, calendar, group blocks and the folios every other module posts to.
Learn more - Core
Point of Sale
Restaurants, bars, beach service, room service and pool, one POS, charge-to-room everywhere.
Learn more - Core
Channel Manager
Two-way sync with 100+ OTAs and tour operators, with allotment management for groups.
Learn more - Core
Integrated Payments
One acquirer across every outlet, with tokenised cards on file from check-in.
Learn more
- Recommended
Spa & Wellness
Therapist diaries, treatment menus, retail and rebooking, posted live to the room folio.
Learn more - Recommended
Events & Banquet
Weddings, MICE allotments, BEO sheets and function-room scheduling.
Learn more - Recommended
Guest Experience
One QR code, one in-room app, one messaging thread across every outlet on property.
Learn more - Recommended
Booking Engine
A direct-booking website that converts at OTA-grade rates without the OTA commission.
Learn more
- Optional
Inventory Control
Stock levels, recipe costing and supplier orders for multi-outlet F&B operations.
Learn more - Optional
Bee AI
Spa rebooking, upsell suggestions, plain-English reporting and a 24/7 reservation agent.
Learn more - Optional
Online Menu
QR-driven digital menus for in-room dining, pool service and the destination spa.
Learn more - Optional
Reporting & BI
Pre-built operator dashboards plus a public API into your data warehouse.
Learn more
Bundles are not contracts, switch modules on or off per month. Most resorts pay €6–€12 per active room per month for Core + Recommended.
The full-service stack on one database.
Every module shares the same guest record, the same folio engine, and the same financial ledger. No integration costs, no nightly batch jobs, no surprise reconciliation work.
Property Management
Rooms, calendar, group blocks, and the folios that everything else posts to. The heart of the operation.
Learn morePOS for every outlet
Restaurants, bars, beach service, room service and pool, all on one POS with floor maps, KDS and direct charge-to-room.
Learn moreSpa & wellness
Therapist diaries, treatment menus, retail product sales and rebooking reminders, fully integrated with the room folio.
Learn moreEvents & banquet
Wedding parties, MICE allotments, function rooms and BEO sheets, built for resorts, not adapted from a city-hotel template.
Learn moreIntegrated payments
One acquirer for rooms, F&B, spa and events. Tokenised cards on file the moment the guest checks in.
Learn moreGuest experience
One QR code, one in-room app, one messaging thread, across every outlet on property.
Learn more
A real Saturday, minute by minute.
This is a real workflow from a 240-room beach resort that switched to HotelBee in 2024. Numbers are anonymised but the sequence is exactly how the day actually runs.
- 07:30
Breakfast posts in real time
Half-board guests scan a QR at breakfast, the POS recognises the guest, validates the meal plan, and zero-rates the bill. Walk-ins get charged on the same screen.
- 11:00
Spa rebooking, automated
Bee AI sends a rebooking suggestion to yesterday's 30 spa guests with a single tap to confirm. Conversion rate on the test property: 21%.
- 14:00
Pool service charges to room
Pool waiters scan room cards on a handheld POS. The charge hits the in-house folio in under two seconds, no chits, no end-of-day reconciliation.
- 19:30
Dinner with one folio
A family on dine-around picks any of the four restaurants. Every charge consolidates onto the same room folio, with allergens and preferences travelling between outlets.
- 23:00
One report, all revenue
The night audit runs once across rooms, F&B, spa, events and retail. The GM gets a single morning email with total revenue, ADR, RevPAR, RevPAG and TRevPOR.
A short checklist.
All-inclusive plans done right
Configure entitlements per package, meals, drinks, spa credits, activities, and the platform enforces them at every touchpoint, automatically.
Multi-outlet F&B without spreadsheets
Run six restaurants and three bars on one POS with shared menus, shared inventory, and shared cost-of-goods reports.
Group housing, properly
Wedding parties, tour groups and corporate retreats can be split, merged, or rooming-listed inline, no separate "groups" software.
Loyalty and recognition that scales
Repeat guests, brand-level loyalty, and birthday/anniversary recognition that triggers across every outlet, not just the front desk.
Compliance and reporting, in one place
Tourism tax, e-fiscal receipts, country-specific room-night reports, handled centrally and audited monthly by our compliance team.
Open APIs for the long tail
Tee-time systems, watersports operators, kids-club software, connect them via our public API and watch the charges land on the room folio.
We replaced four systems with HotelBee in a single off-season. The first month afterwards we had a complete revenue picture for the first time in fifteen years, and our F&B post-to-room dropped from 72 hours to live. It changed how the whole leadership team makes decisions.
What resort GMs always ask.
- Eight to twelve weeks for a 200–400 room full-service property. We run a discovery week with your GM, controller, and outlet leads; build the configuration in parallel with training; and migrate live during a single weekend cutover. We co-staff the front desk, F&B, and spa for the first 14 days post go-live.
A 30-minute walkthrough, built around your property.
Tell us how many rooms, how many outlets, and what software you run today. We will demo HotelBee with sample data that mirrors your operation, not a generic resort template.