How to edit the registration card text
The registration card is the form your guest signs at check-in to acknowledge house rules, ID, and cancellation terms. The visual layout is fixed; the text comes from your property settings. This article covers editing the text and managing translations.
Where the text lives
Settings → Property → Document Configurations tab. The page has three multi-language blocks:
- Booking terms (for registration card) — the contract terms shown above (or below) the signature.
- Cancellation terms — the financial side: what's charged if the guest cancels late or doesn't show.
- Confirmation message — the body of the booking confirmation email/PDF (separate from the card itself but configured in the same place).
At the top of the section, a Signature Position radio lets you toggle whether the signature block prints above or below the terms.
Edit the text for an existing language
- Find the card for the language you want to update — each card carries the language label at top.
- Edit the text in the multi-line input (formatting is plain — paragraph breaks via blank lines).
- Save (the section's save button).
- Print a sample registration card from a test reservation to confirm the new text reads well in the actual layout.
Add a new language
- In each section that needs the new language (cancellation terms, booking terms, confirmation message), click Add new language.
- Pick the language from the dropdown.
- Paste the translated text. Have a native speaker review — guests notice rough translations.
- Save. The new language is now an option for guest reservations and confirmations.
Remove an unused language
Each card has a delete icon (top-right). Click to remove that language's text. Existing reservations whose guest profile points to that language will fall back to the default language at print time, so removing isn't destructive.
Frequently asked questions
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